Strategy
Many businesses have organisations and processes that were defined when there were limitations imposed by the location of people and information. Constraints often exist due to underinvestment in IT or not effectively leveraging its potential. The paradigm that “anyone can do anything, anywhere” because of the ability to access systems and data at the most appropriate location presents the opportunity to achieve operational efficiencies and improved service while optimising costs. The typical process involves:
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Assessment of the current business and IT capabilities
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Working with senior management and key stakeholders to define a clear business strategy
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Developing an IT strategy aligned to the business’ needs
Hilton Hotels
eProcurement strategy, process design and systems selection; guest entertainment and Wi-Fi RFP and vendor selection; 5 year IT strategy paper.
IHG
Telecommunications strategy, RFP and vendor and solution selection for the UK’s largest owner.